1. Acceptance of Terms
By accessing or using the Cherish Diams website, placing an order, or engaging with any of our
services, you (“Customer”) agree to comply with and be bound by these Terms and
Conditions (the “Terms”). These Terms constitute a legal agreement between you and
Cherish (“we,” “us,” or “our”).
We may revise these Terms at any time by updating this page. Your continued use of our website or
services after any changes indicates your acceptance of the new Terms. If you do not agree with any
part of these Terms, please discontinue use immediately.
2. Definitions
In these Terms, the following definitions apply:
“Lab-Grown Diamonds” – Diamonds created in a controlled laboratory
environment using CVD or HPHT processes.
“Products” – All lab-grown diamonds, jewelry, and related items
offered by Cherish.
“Services” – All consultation, customization, and after-sales
support provided by Cherish.
“Certificate” – Official grading report issued by a recognized
gemological institute.
“Custom Order” – Products manufactured to specific customer
requirements.
3. Products & Services
Product Specifications: Each lab-grown diamond is produced using proprietary CVD
technology and includes:
- IGI or equivalent certification
- Discrete laser inscription for identification
- Responsibly sourced and conflict-free
- Expert craftsmanship and superior finish
Custom Creation: Tailor cut, clarity, color, and carat weight to your exact
preferences. Custom orders require:
- 30% deposit upon confirmation
- 1–2 weeks production lead time
- Final quality inspection before shipment
Authenticity Guarantee: All products are genuine lab-grown diamonds crafted in our
certified facilities.
4. Ordering & Payment
Order Process:
- Select and customize your product
- Confirm order and submit payment
- Production or preparation
- Quality inspection and certification
- Secure packaging and shipment
Payment Methods: We accept major bank transfers and financing options. Full payment
is required prior to shipment unless otherwise agreed.
5. Pricing
Prices are based on current market rates for diamonds and precious metals and may change without
notice. The price at the time of order confirmation or deposit will apply. Any variance in final
weight or finish will be reconciled at billing.
6. Quality Assurance
Our commitment is to deliver diamonds of exceptional brilliance and purity. Each piece undergoes
rigorous quality checks and inspections to ensure it meets our exacting standards before dispatch.
7. Intellectual Property
Proprietary Processes: Our growth techniques and facility operations are protected
by trade secret and patent laws.
Trademarks & Copyright: “Cherish,” our logo, and website content are
the exclusive property of Cherish. Unauthorized use is strictly prohibited.
Customer Restrictions: Customers may not reverse-engineer, reproduce, or replicate
our proprietary methods or content.
8. Privacy & Data Protection
Data Collection & Use: We collect personal information to process orders,
provide support, and improve your experience.
Security Measures: Industry-standard safeguards protect your information. We comply
with applicable data privacy laws.
Third-Party Disclosure: We do not sell personal data. Information is shared only as
necessary for order fulfillment or as required by law.
9. Limitation of Liability
Maximum Liability: Our liability is limited to the purchase price of the affected
product.
Excluded Damages: We are not liable for indirect, incidental, consequential, or
punitive damages, including lost profits, emotional distress, or market fluctuations.
Force Majeure: Delays due to events beyond our control are not our responsibility.
10. Dispute Resolution
We strive for prompt, amicable resolutions. Please contact us directly to address any concerns or
disputes before pursuing formal actions.
11. Return & Buyback Policy
As direct diamond manufacturers selling at wholesale prices, all sales are final. We do not offer
returns, exchanges, or buybacks on any products.
To ensure confidence in your purchase, we encourage you to review every specification and consult our
experts before placing an order.
12. Termination
Right to Terminate: We may suspend or terminate services for violation of these
Terms or other policies.
Surviving Terms: Obligations related to confidentiality, intellectual property, and
liability will remain in effect after termination.