At Cherish Diams, we collect information that allows us to provide a bespoke and seamless diamond
acquisition experience. This includes personal identification information provided during account
creation or bespoke consultations, such as your full name, email address, physical address, and
contact number.
For high-value transactions, we may require additional verification data in compliance with
anti-money laundering (AML) and know-your-customer (KYC) regulations. This ensures the integrity of
our marketplace and the security of every collector.
2. Cookies
Our digital atelier utilizes proprietary and third-party cookies to enhance navigation and
personalize your browsing journey. These technologies allow us to remember your preferences, such as
selected currency or saved favorites, ensuring your return to Cherish Diams is effortless.
Essential cookies for secure transaction processing.
Performance cookies to analyze gallery interaction.
3. Information Sharing
We only share with trusted partners:
Payment Processors: Gpay,PayPal, bank gateways or others plactform for secure
transaction processing
Shipping Partners: Utilized exclusively for order fulfillment, delivery, and
tracking purposes.
Manufacturing Partners: Certified jewelers and craftsmen for custom design creation
(design details only)
Service Providers: Email platforms, website hosting, analytics tools, customer
support systems
Legal Compliance: Government authorities only when required by law or to prevent
fraud
4. Returns & Exchanges
Refining your acquisition with the same precision and care as our craftsmanship. Our commitment
to excellence extends beyond the moment of purchase.
Return Window
30 Days
Complimentary returns are accepted within 30 days of delivery.
Fully Insured
Secured Transit
Every return shipment is fully insured for your peace of mind.
Refund Process
Full Reinstatement
Funds are released within 7 business days after expert inspection.
4. User Rights
As a valued collector at Cherish Diams, you retain full control over your personal data. Your rights
include:
Right to Access
Request a full export of all personal data held within our secure archives.
Right to Erasure
Request the permanent deletion of your account and associated records, subject to regulatory
retention requirements.
Right to Rectification
Amend inaccuracies in your profile to ensure your bespoke experience remains precise.
Data Portability
Obtain and reuse your personal data for your own purposes across different services.
5. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable
laws. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices on our website
Your continued use constitutes acceptance of the updated Privacy Policy.
Should you have any inquiries regarding our privacy practices, please contact our legal concierge at
privacy@cherishdiams.com.
